Procedures in employment psychology

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Monograph

Identifikator:: 173623112X

URN:: urn:nbn:de:zbw-retromon-112923

Document type:: Monograph

Author:: Bingham, Walter Van Dyke http://d-nb.info/gnd/123042593; Freyd, Max

Title:: Procedures in employment psychology

Place of publication:: Chicago & New York

Publisher:: Shaw

Year of publication:: 1926

Scope:: XI, 269 S

Digitisation:: 2020

Collection:: Economics Books

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Document type:: Monograph

Structure type:: Chapter

Title:: II. Job analysis

Collection:: Economics Books

JOB ANALYSIS have been correctly listed and o.k.’d by both workers and supervisors, the next step is to determine their relative importance and the amount of time spent on each. This information is obtained by again interviewing the worker and by watching him at work. Salesmen have been studied in this way by going with them and making a time study of the different phases of their work. The third step is to find out just how the worker accomplishes each of his tasks. This again involves personal interviews with workers and observation of them at work. Either method of analysis should be supplemented by all the additional information which may be gathered from the company records and from the literature. All information should be placed in writing as soon as obtained, and should be concrete, concise, and in minute detail. IMPORTANT POINTS IN JOB ANALYSIS Confine yourself to the statement of facts. Do not overlook anything. Before deciding not to investi- gate a point thoroughly, first make sure that it is not worth investigating. Do not tell the worker how to do his work. Talk to the worker in his own language. Do not confuse the work processes with the abilities necessary to carry them on. Do not confine the analysis to the work done by the ablest man. Do not argue with worker or supervisor regarding any questionable point in the analysis. The job analysis serves as a point of departure for sev- eral other preliminary steps which will be treated succes- sively: the choice of a criterion of success, the selection of men to be the subjects of the investigation, and the analysis of abilities required for success. The first of these will be the subject of the next chapter. 20

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