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MARKETING
pare values.” A man often goes to “my tailor” or “my hat shop”;
he buys a shirt or a collar at a place convenient to his day’s work
or because he knows a clerk personally; or a brand becomes fixed
in his mind and he goes to the store which carries this brand of
goods. Again, a window display may jog his memory or give
him the impulse to buy.
Women, on the other hand, are predominantly shoppers; and,
it should be noted, women shoppers buy the greater part of all
textile fabrics sold for household or personal use. It is com
monly said that a woman visits three stores on the average before
making a purchase, comparing the three stocks as to quality, price,
and style.
Shopping lines include all the more important items of dry
goods, clothing, and furnishings. Many of them are handled by
department stores (which cater especially to shoppers), and many
of the higher-grade articles are found also at specialty shops in the
shopping centers. In buying these lines a woman does want to
compare values. And ordinarily she wants the various services
offered by stores serving the shopping trade: credit, delivery,
and a liberal policy as to returns and exchanges.
These statements do not, of course, apply uniformly to all
classes of consumers or to all sections of the country. Many
people in small towns and through the countryside visit shopping
centers but infrequently, if at all, and must patronize mail-order
houses or country stores. The automobile and improved high
ways, however, have made shopping readily possible fo the rural
population.
SUPPLY
Textile materials come into the American markets from the
four corners of the globe. With the important exceptions of
cotton and artificial silk (rayon) we import a large part of the
main supply of every textile fiber: half of the wool consumed, all
of the raw silk and jute, and practically all of the flax. 1 The im
portance of the international trade and of tariff regulations is quite
apparent. The price of pure-silk fabrics is sensitive to conditions
1 Flax is grown in the United States largely for seed rather than for fiber.