THE EXAMINATIONS AT WORK 2+;
applied; therefore, some who fail technically in the tests
may prove to be successful when hired under improved job
conditions. Maximum value can be attached to test scores
only so long as the conditions under which the applicants
are employed with the use of tests reproduce in general the
conditions under which they were employed when the tests
were evaluated.
As the type of applicant changes, the test standards may
have to vary. Standards will also shift in accordance with
changes in the demand for workers and the available supply.
Variations in incentives due to changing economic pressure
may invalidate some test norms.
If men pass the tests and at a later date leave the company
or are discharged, the reasons for leaving should be exam-
ined critically to see whether the test predictions were really
at fault.
The investigator must beware lest knowledge of the tests
become general on the part of new applicants. He will be
prepared, if need be, to provide alternative forms to guard
against coaching.
He should be on the lookout for important changes in the
job itself.
He should keep a continual watch on the tests, and after
making due allowances for their margin of reliability, check
up the circumstances under which they make faulty pre-
diction, and only then apply the proper remedies and
changes.
After the tests have been in operation for a considerable
time, the investigator should find out what they have ac-
complished in the way of increasing average production per
man, decreasing breakage and loss, reducing labor turnover
in the department, increasing the average level of applicants,
and so forth, in comparison with other departments or plants
where the improved methods of selection have not been
introduced. These are secondary criteria of the worth
of the tests. In obtaining them the statisticians and cost
accountants will be able to help. Examples of the presen-
zG