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CRITERIA OF VOCATIONAL SUCCESS
Importance of the choice of criteria. Thirteen suggested criteria of voca-
tional success. General considerations in the selection of criteria.
A criTERION of accomplishment is something which may
be used as a measuring stick for gaging a worker’s relative
success or failure.
Such a measure of the worth of an employee to his con-
cern should consist of more than the mere opinion of his
supervisors. A good criterion of success is objective, fac-
tual, reliable. It answers with definiteness such questions as
these: Who are the. most valuable workers, and who the
least valuable in a selected department? What is the order
of merit within a list of salesmen? Which of the executives
are outstanding successes and which could most readily be
spared?
Unless the records of factory or office yield dependable
answers to such questions, it is impossible to determine
quantitatively the results of improved procedures of select-
ing and developing personnel; but where adequate measures
of occupational success are to be had, the way is open for
the trial of scientific personnel methods and the determina-
tion of their validity. An executive can, for example, check
one method of hiring with another, and learn definitely
which pays best. He can find the answers to questions as
to which of two methods of supervision, or of remuneration,
is most effective. He has a measuring stick which is indis-
pensable in quantitative studies of many vital personnel
problems.
From the management’s point of view, the successful em-
ployee, in contrast to the unsuccessful, does more work,
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