Full text: Procedures in employment psychology

CRITERIA OF VOCATIONAL SUCCESS 
wishes to measure the individual’s success in terms of abil- 
ity to get along in the world. The investigator must take 
into account such matters as the cost of living in the various 
localities in which the men are employed, the relative size of 
the budgets allowed to each department, and similar varia- 
bles. 
7. Commissions and bonuses. Commissions and income 
from piece-work are more flexible indexes of occupational 
ability than salaries. With compensation on this basis a 
man’s income is usually proportional to his output. The 
investigator using this criterion will be confronted most 
forcibly with the problems of interest and uniform motiva- 
tion. Earnings should be averaged over a long period of 
time, and the cautions mentioned under “quantity and 
quality of output” should be observed. Bonuses when 
added to commissions exaggerate differences in ability but 
do not change the rank of workers in the criterion. 
8. Length of service or stability on the job. The firm 
may meet with little difficulty in locating men who after 
instruction are capable of complying with the minimum 
requirements of vocational efficiency, but the turnover may 
be so great that the cost of training new men is an undue 
item of expense. The problem for the investigator then 
becomes one of measuring a certain stability of tempera- 
ment, or contentment in that type of occupation, as well 
as ability to do the required work. If he accepts the 
challenge to measure stability of temperament or to pre- 
dict contentment on the job in question, he must not use 
as subjects those who leave the company for reasons be- 
yond their control. The Scovill Manufacturing Company 
has used to excellent effect in its studies of employment 
tests for factory operatives the criterion of length of ser- 
vice. For the purposes of the research an unsuccessful 
employee is defined as one who leaves the company within 
six months of hiring for any reason other than lay off, death, 
or illness not connected with the occupation. An employee 
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