OBJECTIVES OF EMPLOYEE REPRESENTATION
To many readers this may seem but a page torn from the business
code of today; and so it is, but it is only one page; the others reveal
faith in the potency of service as a source of satisfaction, both in
pecuniary profit and in professional pride. This newer note is a
product of many forces, not the least of which, perhaps, is the growth
of enterprises so extensive that men of large calibre, fully the equals
of the merchant princes of an earlier day but often divorced from the
direct appeal of profits, have had to be hired to manage them. Ad-
ministration and management, as distinct functions apart from those
of either entrepreneur or capitalist, now occupy thousands of men
whose work impels them to think of business as something more than
purely a profit producing procedure.
“The Taylor philosophy of management first gave logical and
coherent expression to the ideal that business should be an aggregate
of processing enterprises instead of an aggregate of speculative enter-
prises.”t This philosophy has spread far beyond the confines of the
relatively few establishments in which the Taylor “system” has
been applied; for the production of goods and services continuously,
in order that income may be continuous, is as much a desideratum
of general managers and their various functional subordinates as
of the rank and file. Few of them have reserves permitting them to
remain idle; and their vocational specialization, together with the
large scale of industrial undertakings which deprives them of indi-
vidual control over instruments of production, makes them dependent
upon stable conditions for a livelihood. Whether he be primarily
concerned with manufacturing goods, with rendering direct services,
with providing and maintaining an adequate financial basis for
operations, or with marketing either goods or services, therefore,
it is to the interest of the salaried executive of every rank, from straw
boss to president, to promote those policies of management which
tend to remove all uncertainties from business and thus stabilize
operations.
Reinforcing this impelling, personal, economic motive, there is the
pride in good workmanship which today actuates the professionally
minded manager in much the same way that it did the craftsman of
the middle ages. The craft spirit, which so largely has left the ranks
! Person, H. S., 0p. cit., p. 36.
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