PUBLICITY THAT BEATS COMPETITION 179
As part of our regular interior display we may need to have
» reasonably permanent place for the display of de luxe
department merchandise in the full-line departments han-
dling the same class of goods. Thus the customer who buys
highest-quality goods elsewhere is directed to the place in our
store where she can get as fine and as exclusive articles as
any de luxe store can offer her, and at great savings.
We can also make greater total profits for our Model Stock
store by using some of the main-floor display space for interior
displays of goods from upstairs departments. If in this way
we tell customers effectively enough that there are unusually
attractive goods upstairs, they will go upstairs. Thus we
draw customers to the complete stocks on upper floors by
effective displays on the first floor.
It is to be remembered that the Model Stock Plan’s prin-
ciples lead us to avoid harming our store by displaying on
the first floor cheap goods which are trashy or in bad taste
and which constantly keep customers from going to the upper
floors for the finer goods for which they may have come;
likewise, we must avoid displaying goods whose main or
only virtue is cheapness in the aisles and departments that
customers must pass on their way to the other departments
where the finer goods are sold. This does not mean that
it is harmful to show extraordinary values. But, partic-
ularly at the beginning of the season, these extraordinary
values should not be something that the department buyer
merely happens to buy as a bargain. He must make it his
business at that time to do a creative job of obtaining goods
that will be real bargains in his highest-priced full line.
We recognize in the downstairs display of merchandise
from upstairs departments an inherent part of the Model
Stock Plan, because it is an effective means of reminding
customers how complete a stock we carry. Much the same
idea—good circumstantial evidence that such displays are
effective—is seen in the lobby displays of merchandise for
upstairs shops in buildings given over to such shops. Also,
many hotel lobbies and corridors have interior displays for
shops in the hotel building. In Europe, and to a less degree