Bel 550 "rmt10 360,
GREATER PROFITS FOR EVERY BUSINESS 213
be ashamed not to know as much about their own country
as they know about Europe.
To stimulate travel in this country it would be advan-
tageous for the railroads also to adopt the Model Stock Plan
and make such travel available at home. During the past
few years the railroads have been doing some things in this
direction with the purpose of building up their passenger
revenues and making up for some of the business lost to the
automobiles and motor buses. Along such lines are the
week-end day-coach trips to points of popular interest, such
as Atlantic City, Washington, Niagara Falls, and Montreal.
But these are merely sporadic, haphazard applications of
some of the Model Stock Plan ideas. When the Model
Stock Plan is fully applied to the railroads’ passenger traffic
problem—as it must eventually be to permit them to estab-
lish it on a basis of real profit making—it will enormously
increase the number of passengers carried, greatly increase
the use and the total profits of the railroads, and win them
the enthusiastic support of a better served public.
The tendency in any business where Model Stock Plan
thinking is not applied is to raise rates when some outside
force has operated to cut down the volume of profitable
business. It is, of course, possible to get away with this
policy for a while; it actually consists of using up the goodwill
of the business. But eventually competitors come to an
understanding of the Model Stock Plan principle that the
greatest total profits are earned by offering the public the
goods or services it wants at the price it is prepared to pay.
An instance of a business where this reasoning applies
directly is the hotel industry as it is today. Most of the
hotels lost a source of great total profits when prohibition
took away their liquor trade. Forthwith they raised their
rates on rooms and their prices on meals.
The traveling public has no adequate source of shelter
except hotels, so the rooms are fairly well patronized, but a
very large proportion of their guests do not ¢at many meals in
the hotels. There have grown up around every large hotel
many cafeterias, tearooms, drug stores with lunch counters,