16 THE MODEL STOCK PLAN
hat for ordinary everyday wear. For the purpose of illustrat-
ing the principle, this price is as good as any. Perhaps your
trade falls at a higher or lower level. Perhaps you do not
deal in hats, but sell radio receiving sets or furniture or any-
thing else. The example is just as good as though it were
selected to fit your particular price level or your particular
type of merchandise, for it serves to illustrate the principle.
Our average customer, then, buys a $10 hat for everyday
wear. But there are times when she wants a hat a little
better than ordinary, it may be to wear to an elaborate
luncheon or simply because she feels more prosperous than
usual. So she wants to pay more, perhaps $15.2 Conversely,
she may want or be obliged to economize. Under these
conditions she pays less, say, $s.
The exact figures are important in operating our store;
but in explaining the method, these arbitrary figures will
serve to illustrate the point. Our average customer pays in
the main, therefore, three different prices for hats accordingly
as she wants something inexpensive, for everyday wear, or
for best. She behaves similarly in respect to every class of
poods, whether it is shoes at $5, $8, and $12, or cloth coats
at $25, $40, and $60.
Our customers are not all of one income class, however.
For our more prosperous customer a $15 hat is for everyday
wear, a $10 hat inexpensive, a $25 hat best. Our less pros-
perous customer considers a $10 hat expensive, a $5 hat for
everyday wear, a $3 hat cheap.
Let us tabulate this to visualize the demand:
Low-income customer...
Average customer..............
Hicher-income customer...
[Inexpensive
$3
5
ra
Everyday
$s
| eo
Best
10
bre
25
1 Actually, a good many of our customers will wish to pay more than $15.
The best and most profitable way of handling this situation will be dealt
with subsequently.