438 INDEX Discovering moral qualities, 197, 202 Duplication of tests, 167 Dynamometer, hand, 57 Early ideas of psychology, 9 Education to decrease labor turn over, 384 Educational departments in in dustry, 172 Efficiency form, 310 Employees, incapable, 277; pro ductiveness of, 302; attendance of, 303, 313; record of, 342; transfer of, 179, 358 Employment office, centralized, 252; forms used in, 356; psy chology defined, Chap. I, 3, S, 13; labor, and industry, Chap. XXVI, 376 Examiner, attitude of, 160 Executives, selecting, 189 Filing tests, 108 Flexibility of psychological stand ards, 46 Follow up on clerks, 84, 103 Foreigners, testing, 186 Foreman’s opinion of tests given to assemblers, 60 Form-board tests, 124 Forms, used in employment work, 356 Gauging, 34 Grammar test, 93 Group tests, 168 Guide to interviewer, 217 Hand dynamometer, 57 “Hire and fire” method of em ployment, 13 Hiring, by specification, hi; mechanical, 239 How to ask questions and the development of question trade tests, Chap. XVIII, 215 Human material, handling, 16 Impulse, detecting, 179 Individual progress report, 323, 328, 329, 370 Initiative, 236 Innate ability, testing, 167 Inspection, shell, description, 24; analysis of, 25 Intelligence, general, Chap. XII, 130; definition of, 130; higher grades of, 137 Interviewers, variability of, 14, 16; guide to, 217; impressions, 23 5> 253; first steps of, 340 Introduction of employee to his place of work, 355 Job analysis, Chap. XX, 251; card, 106; purpose, 260; factory, 261; use of, 268 Judging by appearances, 231, 236 Labor turnover, 380; unions, 386 Laboratory, the portable, Chap. V, 62; description of, 63; value of, 65; possible improve ment of, 66 Lack of standard in observational method, 244