218 EMPLOYMENT PSYCHOLOGY These items refer to qualities in the applicant which are to be determined either by observation or through questions. The former are enumerated and discussed in the chapter on Observation. The latter are as follows: Willingness to Work: Past record good Wants this kind of work Passive Plas tried other things and not liked them Poor Knowledge of Work: Years experience at it Well trained Fair None at all Loyalty: Stands by all former first-class employers...... Moderately good Poor, but thinks well of us...... Leam Work: Booster'..... Knocker Neutral. Sobriety: Total abstainer Temperate Pe riodic drinker Moderate drinker Hard drinker Desire to Improve: Correspondence schools Night schools Other study Ambitions Stability: Longest period in one place Chronic floater Among the above items there are many which are very important and about which valuable information may be obtained either through observation or through asking questions. However, the value of the information ob tained through asking questions on these points will be directly in proportion to the value of the questions which are asked. In the first place, it must be remembered that, on some of these subjects, it is to the interest of the applicant to color the truth to his own advantage. Take, for instance, the item, willingness to work. If the inter viewer asks: “Are you willing to work?” or “Do you like to work?” is there any applicant who would answer: “No. I only want a job?” It is not very likely. The