28

EMPLOYMENT PSYCHOLOGY
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Figure 3
5. When distributing sizes larger than 12 point lay the letters
crosswise of the case, and avoid dropping large letters face downward.
 Watch carefully the sizes of spaces, as it is important that
they be placed in the proper boxes.
In analyzing work involving monotonous repetition, a
description such as the one quoted from Link will be the
end result. There will be no question of definition of duties,
since the worker will be doing the same thing over and over.
The best procedure for the investigator is apparently to
observe the man at work and make notes on what he does,
supplementing this by spending some little time in carrying
on the work himself. In exceptional instances the technique
of micro-motion study as developed by the Gilbreths can
be employed to advantage (62).
When dealing with more complicated and varied kinds of
jobs, the first step is to obtain from a worker a list of all the
things he does. This list is made the basis of interviews
with several other workers, resulting in its modification and
extension. The revised list is then discussed with other men
who rank just below and just above this man. It often happens
 that some of the duties listed belong to their jobs
instead of the one under investigation. When the duties