b 
4 
MAJORITY REPORT. 
complaints arise *’ (App. XXXIII, 24 and 26). ** In the majority 
of cases the doctors take very great pains to give a willing and 
conscientious service *’ (Q. 12,297). 
Ministry of Health Inquiry Room.—* Surprisingly few com- 
plaints against the medical service are received, although the 
object of these visits (i.e., of visitors to the Inquiry Room) is to 
bring forward an insurance grievance. . . . With very few excep- 
tions those persons who speak to the detriment of the insurance 
medical service have never been under the treatment of panel 
practitioner *’ (App. XLI, 14). 
The Standing Committee of Scottish Insured Women.— The 
Committee regards medical benefit as the most important benefit 
under the National Health Insurance Act *’ (App. XLVI, 18). 
The British Medical Association.—** In the year 1922 both the 
Representative Body of the Association and the Conference of 
representatives of Local Medical and Panel Committees declared 
that the measure of success which has attended the experiment of 
providing medical benefit under the National Health Insurance 
Act system has been sufficient to justify the profession in uniting 
to ensure the continuance and improvement of an Insurance 
system. 
(a) Large numbers, indeed whole classes of persons are now 
receiving a real medical attention which they formerly did 
not receive at all. 
(b) The number of practitioners in proportion to the popu- 
lation in densely populated areas has increased. 
(¢) The amount and character of the medical attention 
given is superior to that formerly given in the best of the old 
clubs, and immensely superior to that given in the great 
majority of the clubs which were far from the best. 
(d) Illness is now coming under skilled observation and 
treatment at an earlier stage than was formerly the case. 
(e) Speaking generally, the work of practitioners has been 
given a bias towards prevention which was formerly not so 
marked. 
(f) Clinical records have been or are being provided which 
may be made of great service in relation to medical research 
and public health. 
(9) Co-operation among practitioners is being encouraged 
to an increasing degree. 
(h) There is now a more marked recognition than formerly 
of the collective responsibility of the profession to the com- 
munity in respect of all health matters.” 
The Association add that ‘ all these are immense gains, and 
though it is possible that some of them may not be wholly due 
to the establishment of the National Health Insurance Scheme, 
they have certainly been hastened and intensified by that system *’ 
(App. XLVII, 5 and 6; Q. 14,613-14.615).