S00 MINORITY REPORT. of audit or of inspection or of appeal in the case of disputes is a sufficient safeguard for the insured person. 35. We agree also with our colleagues that evidence from insured persons themselves would have been desirable and we recognise the difficulties mentioned. Our anxiety in this respect is not lessened by the observations accompanying the recom- mendations in the Majority Report that the Department needs further disciplinary powers to ensure higher efficiency, and more particularly with para. 242 of the Report. We also attach much importance to the observations in the Memorandum appended to the First Report of the Departmental Actuarial Committee, para. 13, “it . . . . seems to suggest that Societies are applying to the disablement claims of married women a degree of activity that might well be exerted, and at an earlier stage, on all claims of prolonged duration.” Further significant passages on this subject appear in para. 18 of the same Memorandum. 36. In the absence of evidence from insured persons themselves we attach the greatest importance to the foregoing indications of features which must operate against the interests of insured persons as a whole and must give rise to grave injustice to individuals and classes who, so far as can be judged, most need the benefit of the Act. 37. The tables of expectation of sickness and disablement benefits are not sacrosant, and we see little virtue in them in relation to a standard of administration. The real standard of administration is not merely that insured persons should be restrained from receiving benefits improperly, but also, and perhaps of greater importance, that insured persons incapable of work should always get the cash benefits to which they are entitled. If ‘‘ experience °’ belies ‘‘ expectation,” means other than drastic administration must be sought to right matters. CONTROL OF SOCIETIES BY THEIR MEMBERS. 358. We have definitely come to the conclusion that the vast majority of insured persons take no interest whatever in the affairs of the Societies and that probably two-thirds of the insured population cannot exercise any real control in their Societies. The constitution and government of the Friendly Societies and Trade Unions, and of certain of the smaller centralised or localised Societies provide the opportunity for members to exercise their will; but the volume of evidence shows that insured persons as such have not exercised, and are not exercising, any real control. In those Societies, where the development of the ¢‘ fraternal spirit > was expected, it is admitted that the insured members ‘take no real interest in the work.” (Heather, Q. 5523,5616). In the case of the large Industrial Companies it is not pretended that membership control is