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CHAPTER XII.
and the ferment of thought in India are combining to produce, and
the progress already visible should hearten all those who believe in the
possibility of advance. It ison the growth of the will to progress in
the community generally, in those responsible for government and for
the control of industry, and in the workers themselves that the hope of
the future lies.
IV.
Efficiency and Quality.
In entering on the discussion of possible methods of raising
the standard of living, we are faced by two main facts, poverty
and the low level of efficiency. So far as efficiency is concerned, com-
parisons are available of the number of workers required in India and in
other countries, Western and Eastern, to produce certain quantities of
material in a given time, and some of these will be found in the evidence.
We do not quote them here, because, apart from their limited scope,
it is impossible to say that such quantitative measurements have taken
account of all the other factors involved, such as differences in machi-
nery, organisation, etc. But it must be admitted that the Indian
industrial worker produces less per unit than the worker in any other
country claiming to rank as a leading industrial nation. The causes of
this low efficiency are complex. Some are to be found in the climate
of India and other factors; but a powerful influence is exercised
everywhere by the low standard of living. Inefficiency is attributable
to lack of both physical energy and mental vigour. These are to a
large extent different aspects of the same defect, for physical weak-
ness cuts at the root of ambition, initiative and desire. This weak-
ness arises from the hardships to which the worker, who starts with
an indifferent physique, is subjected and especially his unsatisfac-
tory diet and the conditions under which he is generally compelled to
live. These hardships and conditions are mainly the result of inability
to afford anything better, and this in its turn arises from low effi-
ciency. Thus poverty leads to bad conditions, bad conditions to in-
efficiency and inefficiency to poverty. We believe in attempting to
break the vicious circle at as many points as possible. There must be
an endeavour to enhance efficiency, to heighten earnings and to improve
the conditions of life. We have endeavoured throughout to keep
in view the question of raising the efficiency of the worker. The
recommendations relating to working conditions in all the industries
discussed have been designed in the belief that they will lead to a
permanent increase in the general level of efficiency of the Indian worker,
and this part of the ground need not be covered again. We must
observe, however, that, in looking to increased efficiency as the
main source of a higher standard of living, we have in view more
than an increase in the efficiency of the worker. The range of efficiency
on the part of employers in India is very wide. There are enterprises
that will stand comparison with any outside India ; there are others
whose inefficiency is obvious even to the casual observer. We are