The model stock plan

Bibliographic data

Monograph

Identifikator:: 1820833348

URN:: urn:nbn:de:zbw-retromon-210730

Document type:: Monograph

Author:: Filene, Edward A. http://d-nb.info/gnd/123562244

Title:: The model stock plan

Place of publication:: New York

Publisher:: McGraw-Hill Book Company

Year of publication:: 1930

Scope:: xiv, 253 Seiten

Digitisation:: 2022

Collection:: Economics Books

Usage license:: Get license information via the feedback formular.

Chapter

Document type:: Monograph

Structure type:: Chapter

Title:: Chapter XVI. The most important job in distribution

Collection:: Economics Books

240 THE MODEL STOCK PLAN department immediately after the goods are received may not be there again for a week, and she, therefore, gets the impression that we are a week earlier in our showing. More- over, by finding out so much more quickly which of these goods sell, we shall probably get our reorders into manu- facturers’ hands at least a full day earlier. When the manu- facturer is entering his rush season, this single day may mean as much as a week’s difference in his delivery. Of course, no goods should have the tags removed and be distributed until the buyer who ordered the goods has seen and passed them, and until some test of the size accuracy has been made. If the man who placed the order is still away at the central market, he will have provided some one at the store with such detailed information on his purchases that he can authoritatively accept the shipment in place of the buyer and get it into the selling stock. These are the only people competent to pass incom- ing shipments. To place goods in selling stock before they have been passed in this way is a practice dangerous to the store’s profits. It is costly, both through the ill effect on goodwill of selling to customers goods which are not right and the increase in returned goods which results when cus- tomers find the defects and send back the merchandise for credits or refunds.! This calls for the full cooperation of every buyer, whether the department head or an assistant. No intelligent mer- chant wishes to subject his buyers to hampering restrictions of personal freedom. But it should, and must, be a matter of pride with everybody in the department, from the depart- ment head to the newest stock boy, to get goods through receiving and into selling stock in the shortest possible time. Under the Model Stock Plan, as we know, selling becomes cooperation between the store and the public rather than an "1 Along the same line of thought, the buyer who emphasizes the importance of selling may well make provision to label every piece of merchandise clearly to tell of what it is composed, whether it will wash, and the good qualities as well as the bad qualities. On a pure silk stocking, for instance, the label might well point out: “Its dye is lasting, has been tested, and is the best that experience can produce. Because it is pure, sheer silk, this hosiery will not last so long as a cotton stocking.”

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