248 SELLING LATIN AMERICA
to think what a fool my fellow citizen had al
lowed himself to be made. When the Ameri
can said “These ribbons are $4.00 a dozen,”
the German translated: “These ribbons are
$8.00 a dozen.” The American salesman told
me afterwards that he had written his house
that they could not compete with European
prices in this market and I am certain that this
concern will never again be tempted even to
consider Latin American possibilities. These
two cases strikingly serve to illustrate the im
portance of being familiar with Spanish, or
the language of the country wherein you are
expected to sell goods.
Extremely sensitive and quick to appreciate
a kindness, it pays to study the social usages
among Latin Americans and to live in con
formity therewith when among them. It is,
for example, considered good taste to walk al
ways on the side of the street next the curb, to
take off your hat and stand uncovered as the
funeral of peon or plutocrat passes, to bow
generally to those present as you enter a street
car or cafe and to salute them similarly as you