Full text : Employment psychology

QUESTION  TRADE  TESTS

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interviewer  is  only  wasting  time  by  asking  questions  on
this  subject;  for  no  one  would  apply  for  work  at  such  a
place  who  was  not  determined  to  swear  on  his  honor  that
he  never  touched  a  drop.
These  instances  may  be  slight  exaggerations,  but  they
nevertheless  serve  to  point  out  the  absurdity  of  some
questions.  Moreover,  they  also  point  out  the  importance
of  the  element  of  suggestion  in  an  employment  interview.
One  of  the  greatest  discoveries  of  psychologists  has  been
the  part  which  suggestion  plays  in  ordinary  life,  and  the
mechanism  by  which  it  works.  In  the  case  of  the  ordinary
applicant,  anxious  to  obtain  a  job,  there  is  usually  a  great
deal  of  room  for  the  operation  of  this  factor.  The  applicant ­
  is  naturally  very  desirous  of  pleasing  the  interviewer
as  far  as  possible;  for  with  him  rests  the  decision  as  to
whether  he  will  obtain  a  job  or  not,  and  whether  it  will
be  a  poor  or  a  good  one.  Consequently,  the  applicant
watches  the  interviewer  for  the  least  little  sign.  He  literally ­
  hangs  upon  his  word  and  expression.  He  answers
as  nearly  as  possible  what  he  thinks  the  interviewer
would  like  to  hear  from  him.  He  will  praise  the  present
company  and  condemn  its  rivals.  He  will  insist  on  his
willingness  to  work.  He  will  be  deferential  and  courteous.
He  will  enlarge  on  his  experience  and  training.  He  will
describe  his  studies  and  call  attention  to  his  ambitions.
In  short,  he  will  put  his  best  foot  forward.  If,  during  the
interview,  he  exaggerates  slightly  or  distorts  the  truth,
it  is  hardly  fair  to  call  him  dishonest.  He  is  simply  giving
himself  the  benefit  of  the  doubt,  and  he  is  trying  to  represent ­
  himself  as  the  kind  of  a  man  that  the  interviewer,
at  the  moment,  would  like  him  to  be,—is,  in  fact,  suggesting ­
  that  he  should  be.  If  this  is  remembered,  a  great
many  questions  which  are  now  asked  would  be  omitted,
            
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