Full text : Employment psychology

THE  OBSERVATIONAL  METHOD  237

view;  but  once  established  in  a  position,  he  may  be  a  loud
“knocker”,  and  his  pushing  may  consist  of  trying  to  push
other  people  “off  the  map”.  Preferring  to  be  led  and
wanting  to  lead  are  also  two  pretty  and  time-honored
distinctions,  and  very  valuable  ones  when  properly  made.
However,  there  is  nothing  in  a  brief  interview  which  will
justify  making  such  a  distinction.  And  a  man’s  own  word
in  this  respect  is  the  last  thing  to  be  trusted.  Not  many
men  will  acknowledge  that  they  prefer  to  be  led,  and  that
they  are  passive,  or  lack  energy.  Closely  allied  to  these
items  are  those  given  under  the  head  of  activity,  namely,
live  wire,  nervously  quick,  slow  but  steady,  phlegmatic.
These  descriptions  are  very  commonly  applied  in  daily
speech.  But  how  is  a  live  wire  to  be  detected  by  mere  observation? ­
  Because  a  man  jerks  out  his  words,  bites  his
finger  nails,  keeps  his  hands  and  feet  in  constant  motion,
and  gives  many  similar  signs,  it  may  be  proper  to  call  him
a  live  wire  or  nervously  quick.  But  the  question  which
such  nice  phrases  do  not  answer  is:  How  does  this  life  and
nervous  energy  transform  itself?  Does  it  do  work  or  does
it  only  expend  itself  in  motion?  Is  it  constant  or  is  it  only
flickering?  Is  it  backed  by  ability,  or  is  it  only  a  mannerism, ­
  an  eccentricity?  The  same  thing  may  be  said
about  the  epithets  slow  but  steady,  and  phlegmatic.  An
applicant  may  have  a  slow  but  steady  way  of  answering
questions  and  filling  out  an  application  form  but  he  may
be  a  live  wire  when  it  comes  to  planning  a  shop  layout,  or
setting  up  an  intricate  machine.  There  are  many  workers
who  give  the  appearance  of  being  very  phlegmatic  who
produce  an  uncanny  amount  of  work.  The  saying  that
still  waters  run  deep  applies  to  men  in  the  employment
office  as  well  as  elsewhere.  The  quality  of  being  a  good
mixer  is  one  which  is  most  uncertain.  Human  relation ­
            
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