XXII
THE MEASURE OF COMPARATIVE
PRODUCTIVENESS
Every case of employment has two aspects; namely,
selection and retention. Selection rests on the judgment
of the employment manager as to the fitness of an appli
cant for a particular position. Retention depends upon
the judgment of some superior officer as to the degree of
fitness which the applicant reveals after he has been em
ployed. When the judgment of the employment manager
regarding a man and that of the man’s superior agree,
we have what is termed a perfect correlation. If their
judgments are entirely at variance the correlation is
negative.
One of the most important and at the same time one
of the most difficult problems in the selection and reten
tion of employees is the determination of the degree of
correlation which exists between selection and retention,
between the employment manager on the one hand, and
the various officers such as foremen, superintendents, etc.,
who control employees after they have been selected on
the other hand; in other words, to determine the extent
to which the agencies of selection and the agencies of
retention agree in their judgments. In the large majority
of cases there is no reliable or impersonal standard for
estimating the correlation between these two factors. A
general practice, when a question as to the success of a
selection arises, is to “pass the buck”. The employment
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