Full text : Employment psychology

300  EMPLOYMENT  PSYCHOLOGY

sonnel  of  the  employment  bureau  and  especially  in  the
ranks  of  the  foremen,  would  entail  a  constant  change  in
the  standards  and  methods  upon  which  selection  and
retention  are  based.  The  larger  the  organization,  and  the
greater  the  separation  between  the  employment  office,
superior  officers,  and  employees,  the  more  complex  this
problem  becomes.  In  some  organizations  the  employment
office  must  select  applicants  for  a  thousand  kinds  of  work,
and  the  success  of  its  selections  depends  upon  the  judgment ­
  of  dozens,  or  even  hundreds,  of  superintendents  and
foremen.  In  such  places  it  becomes  all  the  more  necessary
to  reduce  to  a  minimum  the  numerous  variables  involved
in  personal  judgments  and  to  devise  a  standard  of  measurement ­
  which  will  make  it  possible  to  base  the  selection  and
retention  of  employees  on  uniform  grounds.
The  process  of  standardizing  the  methods  of  selection
has  already  been  carried  to  a  considerable  extent  in  the
use  of  psychological  tests.  The  use  of  these  tests  promises,
in  a  comparatively  short  time,  to  place  all  selection  on  a
more  uniform  basis.
However,  with  regard  to  the  retention  of  employees,
very  little  uniformity  of  method  exists.  The  old  method,
and  the  method  which  is  still  quite  prevalent,  is  that
which  gives  the  foreman  complete  powers  of  discharge
and  promotion.  The  defects  of  this  method  have  already
been  indicated  and  are  so  obvious  as  to  need  no  further
elaboration.  Many  large  companies  have  taken  this
power  away  from  the  foreman  and  allowed  him  only  the
right  to  recommend  promotions  or  dismissals.  The  final
decision  has  been  left  with  the  employment  manager  or  a
committee  such  as  that  described.  The  superiority  of
this  method  is  more  apparent  than  real.  Theoretically
the  final  decision  is  taken  from  the  foreman.  However,
            
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