306 EMPLOYMENT PSYCHOLOGY
on the basis of their degree of honesty. We usually think
of a man as either honest or dishonest. And we generally
assume that a man is honest until evidence to the con
trary appears. Therefore, it is unnecessary and even
wasteful to include on a worker’s record the virtue of
honesty. It is only the occasional exception who must be
recorded.
Before discussing the methods of recording comparative
productiveness, we may briefly summarize the discussion
preceding. The chief purpose of an industrial organiza
tion is to produce. Therefore the chief factor in the rela
tion between the individual worker and the organization is
comparative productiveness. Productiveness and attend
ance can be mathematically measured on an impersonal
and uniform basis. A periodic record of these factors,
practically independent of all personal opinions, can be
kept.
The moral qualities as described by the terms patience,
reliability, industry, carefulness, neatness, determination,
etc., can not be measured mathematically or impersonally.
The attributing of these qualities depends largely on the
personal likes and dislikes of the foreman or other personal
factors. The moral qualities are relative, rather than
absolute, depending for their character and intensity
upon the degree to which the tasks of the worker are suited
to his abilities and preferences. Therefore, it is more
just to praise or find fault with a worker’s productiveness
than with his moral characteristics. Finally, most moral
traits work themselves out in productiveness even before
they become apparent in a general way. It is best from
every point of view to make the production record an
index to a worker’s characteristics. Such a method will,
to a great extent, remove the unpleasant necessity of