Full text : Employment psychology

378

EMPLOYMENT  PSYCHOLOGY

time  and  money  to  keep  our  machinery  in  the  best  order,
how  much  more  should  we  be  willing  to  spend  time  and
money  to  keep  our  men  in  good  health.
“Good  health  does  not  mean  simply  that  the  man  is
free  from  colds  and  fevers.  It  means  that  he  is  happy  in
his  home  and  his  work,  and  it  means  further  that  he  is
surrounded  with  conditions  of  labor  which  make  it  possible ­
  for  him  to  produce  at  all  times  up  to  the  point  of
maximum  efficiency.  Good  health  means  happiness,  for
the  two  are  inseparable.  We  must,  therefore,  ask  ourselves ­
  if  we  have  provided  the  means  to  keep  our  men
healthy  and  happy  with  the  same  care  that  we  have
taken  to  keep  our  machines  properly  and  efficiently  running. ­

“Looked  at  from  the  standpoint  of  dollars  and  cents,
it  costs  money  to  keep  a  man,  or  a  machine,  working  who
is  not  doing  his  job  properly,  and  yet,  the  man  may  be
failing  through  no  fault  of  his  own.  He  may  not  be  properly ­
  placed.  He  may,  for  instance,  be  working  in  an
automatic  department  whereas  he  should  be  on  the  floor.
Have  we  studied  carefully  enough  the  human  side  of  manufacture? ­
  Have  we  developed  a  system  whereby  we  may
know  without  the  possibility  of  doubt  that  a  man  is  in
the  right  place?”
This  quotation,  which  is  characteristic  of  the  trend  of
some  of  the  finest  business  talent  of  the  country  to-day,
indicates  the  radical  change  which  is  taking  place  in  the
attitude  of  industrial  leaders  toward  their  employees.
The  one  outstanding  fact  which  has  made  it  possible  for
industry  to  exploit  labor  has  been  ignorance.  The  failure
on  the  part  of  industries  to  comprehend  or  try  to  comprehend ­
  the  needs,  desires,  and  capabilities  of  their  workers
has  allowed  them  to  treat  their  workers  as  if  these  factors
            
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