EMPLOYMENT PSYCHOLOGY
5 2
service could therefore be estimated, the results were as
follows:
Length of Service
Inspectors recommended by the tests 9.56 weeks
“ not recommended but hired 1.05 weeks
In other words, the average term of those who were recom
mended and hired on the basis of the tests was almost ten
times as long as the average term of those who were hired
contrary to the evidence of the tests. This is really a
striking commentary on the results of these tests in so far
as they affected the turnover.
To summarize, individual cases showed that the per
sonal judgments of the experimenter, foreman, and in
structors were not nearly so reliable as the evidence of
the tests. A large number of cases, represented by curves,
showed that the tests made possible at once a separation
between piece-workers and day-workers which was quite
beyond the scope of the ordinary employment methods.
This graphic representation showed also how the standards
which made possible the desired distinction between appli
cants was found. The careful steps by which these tests
and standards were introduced into the employment
routine were traced. Finally the concrete results of apply
ing these tests in the employment office were presented.
It was found (1) that the verdict of the foreman tended
to bear out that of the tests; (2) that of a certain group
studied intensively, ninety-four per cent of the success
ful workers were above the standard in the tests, and all
failures were failures also in the tests; (3) that those who
passed the tests worked almost ten times as long as those
who did not.