5 8
EMPLOYMENT PSYCHOLOGY
Heretofore tests had first been tried in the shops where a
comparison with the actual production of those to whom
they were given made it possible to get an immediate
index of their value. In this case it was impossible to
do this, because, as has already been stated, the force
intended to do this work had not yet been built up.
Therefore, tests having been chosen as well as possible
under the circumstances, they were given immediately
to new girls as they came into the employment office in
search of work.
The girls chosen on the basis of these tests were carefully
watched, and after a period of from one to two months
from the time at which they had been chosen, an attempt
was made to compare their performance in the tests with
their ability as assemblers. However, because each girl
was assembling slightly different parts it was impossible
to rank their ability on the basis of production records.
Consequently, the opinions of the foreman and section
head were sought. It may be said here that personal
opinions of this kind are a very poor substitute under any
circumstances for the impersonal testimony expressed by
cold production figures. However, the girls concerned
had been watched with particular care, since this was
also an experiment on the part of the shop in introducing
women for this kind of work. The rankings of the fore
man and section boss were obtained independently of
each other and agreed in every case but one. The records
of the girls in the tests were then compared with these
rankings, and a remarkable agreement was found.
Eighteen girls had been tested. Of this number twelve
had been hired for assembling work. Ten of the twelve
were still there. The two who had left were girls who had
done poor work in the tests. Those girls who had done