Full text: Procedures in employment psychology

| EMPLOYMENT PSYCHOLOGY 
executives. The investigation had then to be abandoned for 
lack of a sound criterion. 
Early consideration, then, of available criteria of voca- 
tional success in the occupation being studied will enable 
an investigator to avoid serious pitfalls. The selection of 
subjects for the investigation, the determination of the abili- 
ties essential to success in the vocation, and the choice of 
tests will depend in part on the criterion of success which 
is adopted. 
If there were no problem of personnel there would be no 
need to make an investigation of the type we are describing. 
The motive for making the investigation usually comes 
from a large turnover among workmen, excessive breakage, 
low output, high cost of training new employees, or some 
similar problem of management. When the investigator is 
faced with such a problem, the criterion by which the man- 
agement will judge his efforts is the improvement of exist- 
ing conditions. The investigator is obliged to adopt as his 
criterion the variable which has occasioned the study. 
Vocational success as seen through the eyes of the man- 
agement may be quite different from the ideals of success 
which motivate the worker. The college student who sells 
some article from house to house in order to earn money 
to finish his course is not to be compared with the man of 
less than average intelligence who does this to support his 
family. Perhaps one standard of success among secretaries 
is matrimony. Toolmakers not infrequently shift from fac- 
tory to factory in order to broaden their experience and 
increase their trade skill; and among some groups of tool- 
makers it is a matter of professional pride not to have 
worked long for one concern. Their ideal of vocational 
success is a well-rounded versatility. The employer’s ideal 
is competency in making the particular sorts of tools he 
needs, with the particular equipment he provides. It does 
no harm for the investigator to canvass the workers as to 
their ideals of vocational success in order to see if these are 
in agreement with the ideals of the management. A lack of 
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