38
THE MODEL STOCK PLAN
basement store. The Filene Automatic Bargain Basement
has profitably sold even such high-priced merchandise as fur
coats at $1,000 and cloth coats at $273.
We have seen on the first page of this chapter that, like
the de luxe departments, the basement store must be staffed
and organized altogether separately from the full-line
executives and buyers. This should be carried out to such
a degree that the basement store manager is not responsible
to executives especially interested in upstairs departments.
These statements are not opinions. They are, as we shall
presently see, indisputable facts. The basement store must
have separate buyers, separate merchandise men, separate
service organizations, and, if possible, separate advertising
men also, if it is to yield the greatest total profits. The base-
ment advertising should be related to the main store advertis-
ing only in so far as is advisable to assure that it conforms to
the general advertising policies which are necessary for the
continuing goodwill of the whole business.
Obviously, there must be no attempt to limit the amount
that any of the full lines may sell. Similarly, there must be
no curb on the de luxe or basement departments. All of
them may, and must, do their utmost for increasing their
sales volumes and their total profits. For instance, suppose
that the basement store sells more in a given class of goods
than the upstairs department. This does not mean that
any one should in any way limit the selling power of the
basement store by imposing upstairs expenses on it or in
any other way. On the contrary, it should be encouraged
and helped to sell more if possible.
What such a condition probably means is that something
is decidedly wrong in the planning and handling of the
upstairs department. When the source of this weakness
upstairs is searched out and corrected, the sales volume of
the upstairs department—and its total profits showing—
should improve. The example of the basement store’s large
sales volume can be used to stimulate the upstairs department
to correct its stock and its selling to bring the necessary
improvement.