THE MODEL STOCK PLAN
those intended to make money from financing instead of
from merchandising.
Everything of value that this book can give us is based on
the fact, long accepted by leaders of business, that the most
dependable source of profit is helpful service to the public.
If a business method can eliminate wastes, reduce costs, and
otherwise make the consumer’s dollar buy him more or
better goods, it will at the same time increase total profits
for the business that employs it.
The Model Stock Plan is designed to operate in exactly
this fashion. Skilfully employed in a store, it makes more
money for the store. At the same time it saves money for
the consumer, makes more money for the manufacturer,
and any other resources that regularly work with the store
where it is in use.
Consider the burden of non-selling help common in retail-
ing; for instance, in the ordinary department store only one
employee out of three works at selling. Moreover, not
more than half of that employee’s time is taken up in actually
selling.
If we do not appreciate the possibilities of improving
this showing and something of the merchandising principles
that make improvement possible, let us walk through any
good-sized, modern, Woolworth store and look it over.
Here we shall see how unbelievably much value can be provided
for a nickel or a dime and how busy all the salespeople are
practically all of the time.
The principles explained in this book are exactly those
that Woolworth’s applies to make low prices and high total
profits. So are the methods, in essence. Woolworths
L In another place I have tried to formulate what seems to me the basis of
a simple code of business ethics. I included two points, as follows: “1. A
business, in order to have the right to succeed, must be of real service to the
community. 2. Real service in business consists in making or selling mer-
zchandise of reliable quality for the lowest practically possible price, provided
that merchandise is made and sold under just conditions.” It strikes me
that many business men have yet to learn the lesson so strikingly demon-
strated by Ford and Chevrolet, that low prices, large sales, and a large total
profit, under proper management, go together. (See the Annals of the
American Academy of Political and Social Science, vol. CI, May, 1022.)