218 
EMPLOYMENT PSYCHOLOGY 
These items refer to qualities in the applicant which are to 
be determined either by observation or through questions. 
The former are enumerated and discussed in the chapter 
on Observation. The latter are as follows: 
Willingness to Work: Past record good Wants 
this kind of work Passive Plas tried other 
things and not liked them Poor 
Knowledge of Work: Years experience at it Well 
trained Fair None at all 
Loyalty: Stands by all former first-class employers...... 
Moderately good Poor, but thinks well of us...... 
Leam Work: Booster'..... Knocker Neutral. 
Sobriety: Total abstainer Temperate Pe 
riodic drinker Moderate drinker Hard 
drinker 
Desire to Improve: Correspondence schools Night 
schools Other study Ambitions 
Stability: Longest period in one place Chronic 
floater 
Among the above items there are many which are very 
important and about which valuable information may be 
obtained either through observation or through asking 
questions. However, the value of the information ob 
tained through asking questions on these points will be 
directly in proportion to the value of the questions which 
are asked. In the first place, it must be remembered that, 
on some of these subjects, it is to the interest of the 
applicant to color the truth to his own advantage. Take, 
for instance, the item, willingness to work. If the inter 
viewer asks: “Are you willing to work?” or “Do you 
like to work?” is there any applicant who would answer: 
“No. I only want a job?” It is not very likely. The