378
EMPLOYMENT PSYCHOLOGY
time and money to keep our machinery in the best order,
how much more should we be willing to spend time and
money to keep our men in good health.
“Good health does not mean simply that the man is
free from colds and fevers. It means that he is happy in
his home and his work, and it means further that he is
surrounded with conditions of labor which make it pos
sible for him to produce at all times up to the point of
maximum efficiency. Good health means happiness, for
the two are inseparable. We must, therefore, ask our
selves if we have provided the means to keep our men
healthy and happy with the same care that we have
taken to keep our machines properly and efficiently run
ning.
“Looked at from the standpoint of dollars and cents,
it costs money to keep a man, or a machine, working who
is not doing his job properly, and yet, the man may be
failing through no fault of his own. He may not be prop
erly placed. He may, for instance, be working in an
automatic department whereas he should be on the floor.
Have we studied carefully enough the human side of man
ufacture? Have we developed a system whereby we may
know without the possibility of doubt that a man is in
the right place?”
This quotation, which is characteristic of the trend of
some of the finest business talent of the country to-day,
indicates the radical change which is taking place in the
attitude of industrial leaders toward their employees.
The one outstanding fact which has made it possible for
industry to exploit labor has been ignorance. The failure
on the part of industries to comprehend or try to compre
hend the needs, desires, and capabilities of their workers
has allowed them to treat their workers as if these factors