Object: Employment psychology

APPENDIX 
4I9 
residences. If you want careful and courteous service, if you 
100 101 102 103 104 105 106 107 108 109 110 111 
want your papers delivered promptly every day, then you want 
112 113 114 115 116 117 118 119 120 121 122 123 
what we are here to give. 
124 12S 126 127 128 
We shall appreciate a trial of our service and shall make 
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every possible effort to please you. 
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Very truly yours, 
148 149 150 
20T3. Typing Test 
Description: See accompanying sample. Besides this, a variety 
of typing tests, including forms and tabulations, are used. 
However, because of the fact that few beginning typists 
have had specialized instruction and also, because of the 
inevitable handicap of a new machine, it is advisable to 
give tests which are free from technicalities. 
Instructions: Explain to subject anything which she fails to 
understand about the spacing, keys, etc., of the machine 
which she is to use. Use a machine of the kind she has 
been accustomed to using or one as near like it as possible. 
Allow subject to adjust sheet and type salutation by way 
of preparation. “Now I wish you to copy the rest of this 
letter quickly and carefully.” Do not allow subject to 
exceed ten minutes. 
Corrections: Mistakes are valued as follows: There are 150 five- 
space units intest 20T3. Each wrong word orword omitted 
counts 5; each mistake in punctuation or capitalization, 
2; each smudge, 2; from 5 to 10 for poor margins and un 
sightly distribution. 
Record: Number of test, time taken, number of units covered 
—it wili be seen in the sample letter that every fifth space 
marks a unit—and number of mistakes made. E. g., 
20T3; 160 secs., 150 — 20.
	        
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