Handbuch der vergleichenden Statistik der Völkerzustands- und Staatenkunde

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Monograph

Identifikator:: 834619415

URN:: urn:nbn:de:zbw-retromon-77999

Document type:: Monograph

Author:: Kolb, Georg Friedrich http://d-nb.info/gnd/118564765

Title:: Handbuch der vergleichenden Statistik der Völkerzustands- und Staatenkunde

Place of publication:: Zürich

Publisher:: Meyer & Zeller

Year of publication:: 1857

Scope:: 1 Online-Ressource (XII, 387 S.)

Collection:: Economics Books

Usage license:: Get license information via the feedback formular.

3 6 4 EMPLOYMENT PSYCHOLOGY quently happens that the individual must wait hours and sometimes even days, before his turn comes. Now the length of time which an applicant is willing to spend in . the waiting room of an employment office is roughly pro portionate to his degree of self-esteem. A man who places a high estimate on his value will not spend as much time in waiting as a man who does not. An expert electrician, for instance, is not likely to spend three hours or half a day simply waiting for an interview. He is too well aware of the fact that in the same amount of time he can probably find a position elsewhere. And even when the labor situation is such as to enable employers to enforce long waits upon applicants the injury done their self-es teem will rebound sooner or later to the disadvantage of the employer. Another way in which the quality of self-esteem mani fests itself is in respect to courtesy. Courtesy may be defined as the active acknowledgment of the other man’s point of view. To treat an applicant discourteously is to ignore his point of view and to administer a violent blow to his self-esteem. There are myriad ways in which cour tesy may manifest itself during the course of the employ ment process. From the very arrival of the candidate at the doors of the employment office to the time when his application is rejected or accepted, there is opportunity after opportunity for the exercise of considerateness. The fact that the applicant is, for the time being, more or less at the mercy of the employment interviewers sometimes promotes in the latter a tendency to be sharp in their questions and abrupt in their replies. This has a decidedly bad effect upon applicants, making them either very nervous or indignant. Finally, it must be recognized that the most funda-

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