9°
EMPLOYMENT PSYCHOLOGY
In order to minimize the results of unfamiliarity with the
machine, the tests finally chosen were confined to the
universal keyboard and all catches were avoided. More
over, those errors in the copy of the typist which were
apparently due to novelty, such as the striking of an “i”
for an “o”, were not counted against the applicant as
heavily as other mistakes, such as omitting a word or a
punctuation mark.
Another test chosen to give to typists was a spelling
test. The first step in devising this test was to select
representative letters and forms from the correspondence
of the company. These samples were then gone over and
those words which were most frequently misspelled were
selected and made up into a series for test purposes. A
number of the words, purposely misspelled in character
istic fashion, were mingled with words correctly spelled,
and the applicant was asked to check off those which were
incorrectly spelled. The written method was chosen be
cause it is much quicker and more comprehensive than
the oral method. However, it frequently happens that
an individual is unable to spell a word correctly or recog
nize its correct spelling until he writes it down. In order
to meet this condition, those words incorrectly spelled
on the test sheet which were not checked by the subject,
and those correctly spelled which were checked, were read
aloud to the subject and she was requested to write them
down correctly. In this way, the possibilities of error
were greatly reduced. It may be said that a typist does
not necessarily have to be a good speller because she has
the words before her. This assertion does not take into
consideration the mental mechanism which copying in
volves. Copying is more than a merely photographic
process. It involves learning and memory. An individual