Full text : Employment psychology

STENOGRAPHERS,  TYPISTS,  AND  COMPTOMETRISTS  99

These  rankings  were  then  submitted  to  the  official  who
had  previously  ranked  his  workers  in  the  same  way,  but
according  to  his  own  opinion  of  their  comparative  abilitles
  as  comptometrists.  The  agreement  between  the  two
Was  very  close.  The  rankings  based  on  the  tests  in  comptometry
  alone  coincided  with  those  given  by  the  official
111  every  respect.  On  the  basis  of  the  tests  other  than  the
comptometer  tests,  there  were  two  disagreements,  both
Ver y  slight.  It  appeared  that  one  of  these  operators  was
new  and  comparatively  inexperienced  and,  although  not
quite  as  good  as  some  of  the  others  on  the  machine,
gave  indications,  by  her  good  work  in  the  other  tests,  that
she  would  soon  surpass  some  of  the  other  girls  who  had
een  ranked  above  her.  The  department  head  agreed
Aat  this  was  his  opinion  also,  but  said  that  he  had  ranked
.  ae  gml  low  because  he  was  using  as  a  criterion  only  ability
1Tl  comptometry,  without  regard  to  mental  ability  or  potentiality. ­
  The  other  operator  who  had  been  ranked
ni gher  by  him  than  on  the  basis  of  the  tests  was  a  very  old
a nd  experienced  hand  who  had  won  her  rank  through  con-111Ue
 d  practice  in  the  same  kind  of  work,  but  who  was
^knitted  to  be  not  as  versatile  or  as  capable  as  some  newer
§ lr ls  ranked  beneath  her.  The  important  fact  about  this
group  of  tests,  from  the  employment  point  of  view,  is
fta t  the  instantaneous  verdict  made  possible  by  them  was
f u bstantially  the  same  as  that  rendered  by  the  official
ln  charge  of  the  group  after  he  had  known  the  individuals
teste d  for  weeks,  months,  and  even  years.  As  a  re-°f
  this  experiment,  the  official  who  had  been  skepbefore
  made  a  written  statement  in  which  he

tical

^pressed  himself  as  entirely  convinced  that  these  tests
^ere  reliable.  ...
The  above  incident  is  related  largely  as  an  illustration
            
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