Full text : Employment psychology

STENOGRAPHERS,  TYPISTS,  AND  COMPTOMETRISTS  IOI

there  is  Miss  .  I  know  her  personally,  and  I  know
her  work,  and  I  am  sure  that  she  is  a  very  inferior
"Worker,  and  yet,  according  to  your  tests,  she  is  above
Miss
This  more  or  less  imaginary  criticism  is  typical  of  the
power  which  isolated  and  personally  known  cases  have
over  the  minds  of  certain  individuals,  and  which  is  one  of
the  greatest  obstacles  which  the  psychologist  has  to  overc
 °me.  The  difficulty  will  remain,  not  only  in  the  psycholo
 gical  field  but  in  all  fields  until  people  are  educated  sufficiently ­
  so  that  they  can  weigh  the  value  of  an  investigation
° r  a  problem,  not  by  one  or  two  isolated  points  which
happen  to  stick  out  most  vividly  in  their  minds  but  by
Weighing  and  comparing  all  the  points  present  in  the  situatlo
 n.  It  is  not  the  intention  here  to  minimize  the  importance ­
  of  the  dramatic  instance,  or  the  particular  case,
individual  instances  are,  in  the  last  analysis,  the  fundamental ­
  facts  upon  which  scientific  laws  and  generalizations
lest -  However,  people  will  not  be  able  properly  to  place  the
v alue  of  individual  instances  until  they  become  statistically
minded;  that  is,  until  they  are  able  to  see  facts  in  the  light
Percentages,  proportions,  curves  of  frequency  and  distribution, ­
  and  until  they  are  sufficiently  at  home  in  this
md  of  thinking  so  that  their  entire  train  of  thought  will
n °t  be  thrown  out  of  gear  when  an  isolated  instance  comes
.  ° n g>  or  an  exception  with  which  they  are  personally
mmili ar>
The  little  experiment  related  above  was  a  more  fair
at 1 tem pt  than  usual  on  the  part  of  a  layman  to  obtain  a
e  lable  basis  upon  which  to  estimate  the  value  of  the
test s  for  his  work.  The  official  in  question  chose  twelve
Cases  upon  which  to  base  his  opinion.  However,  from  the
Psychologist’s  point  of  view,  even  twelve  cases  are  not
            
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