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EMPLOYMENT PSYCHOLOGY
psychological tests. It has been seen how the use of tests
makes it possible to compare applicants in an exact way
with each other and with a mathematically exact standard
which has been experimentally determined beforehand.
The observational method does not provide such stand
ards, and makes it impossible to compare people with
each other except in the crudest way. Nor does it pro
vide a standard type, based upon a careful-job analysis, to
which applicants can be compared. Sometimes, the pic
ture of a man, well known as a success in a particular
field, is given as an example. But such pictures are not
scientific standards, and can not be used as a basis for
making measurements and exact comparisons. The
pictures of George Washington and Abraham Lincoln
can not be used as a guide in the election of other pres
idents. Moreover, it is absurd to expect an observer to
carry standards in his head, and to compare sizes, colors,
textures and so on in his mind. This is the very antithesis
of the scientific method.
Finally, the method of observation described does
not rise above describing character in terms of gen
eralities and abstract personal qualities. Since its funda
mental measurements are of the crudest sort, the terms
in which it estimates people are necessarily equally
crude. The great variety of distinctions and the many
concrete differences in abilities which must be taken into
account in modern industry are covered here only by
generalities. It may be that observation is better cal
culated to bring out the extreme differences between
men, to select the genius or the exceptional man from
among the large and colorless mediocre class. This would
indeed be a boon to mankind. However, a scientific
procedure which can attain to this height has not yet been