TJ'l
EMPLOYMENT PSYCHOLOGY
regardless of the work which the individual is doing. On
the whole, however, it is not safe to regard the moral
qualities as blanket qualities which every individual either
has or has not. It is much nearer the truth to regard them
as variable quantities, largely contingent upon the en
vironment in which the individual is placed. The purpose
of the employment manager is to place applicants so far
as possible in the most favorable environment.
In order to consider this problem more in detail, we may
arbitrarily divide all workers into two broad classes, the
skilled and the unskilled. The skilled workers have at
tained their skill through a long process of education and
experience. The very fact that they are skilled compels
us to assume that they have determination, ambition,
and other desirable moral traits. Moreover, the expert
workman is usually interested in his work for its own
sake, and, although he, too, is influenced by the size of his
wages, the character of his work is an important factor in
eliciting his best qualities. The problem here obviously
consists of placing the skilled workman at the work for
which he has been trained and at which, therefore, he is
most likely to manifest his best traits.
In the case of the unskilled workman—and by far the
larger class is comparatively unskilled—the love of work
plays a very small part. In fact, the work is often re
garded as monotonous and unpleasant, and is tolerated
only because of necessity or as a means to some more
pleasant end. The end which the work is made to serve
may be family comforts, or pleasure in any one of its
various forms. As long as the work of the day brings these
outside interests within reach it is tolerated. If it cur
tails them, it is likely to elicit the negative moral qualities
such as distaste and listlessness. It is a well-known fact