276
EMPLOYMENT PSYCHOLOGY
cant without any special training applies for some in
definite kind of office work. The first step is to give her
some general clerical tests, then some more specific tests
such as the filing tests and arithmetical tests. On the
basis of these tests it is possible to assign her at once to the
work for which she seems best fitted, and also to establish
a tentative rate of compensation. Once assigned to a
certain kind of work in the vestibule school, the new em
ployee is instructed in this work with the view of preparing
her to assume that work as soon as possible in the main
office. So far as practicable, the work of the vestibule
school should consist of actual routine work taken from the
main office, in order that all practice and instructions may
have an immediate practical bearing upon the future work
of the pupil.
The same general procedure applies to a new employee
who claims previous education and training. Take, for
example, a stenographer who claims to be a graduate of
some business school and to have a considerable amount
of experience. Such an applicant is tested, first of all, for
her ability to take dictation and transcribe, in order to
discover the degree of proficiency which her training and
experience have enabled her to acquire in these essentials.
Besides this, she is given certain clerical and special in
telligence tests, in order to determine what her natural
capabilities are. On the basis of her performance in these
tests, she is assigned to a certain type of work and given a
tentative rating, after which she is given instructions in
the work for which she seems best fitted. In all cases,
the duration of the period of training depends entirely
upon the initial ability of the pupil and the rapidity with
which the pupil learns the work assigned.
During this period each pupil is under continual ob