THE MEASURE OF COMPARATIVE PRODUCTIVENESS 309
of work. As soon as they are paid a bonus or piece-work
rate, individual differences begin to increase and it be
comes possible to compare employees on the basis of
production. There are numerous conditions which arise
to defeat the purposes of the piece-work rate and to hinder
the free development of the individual. These conditions
are known to most managers and we may therefore include
them by suggestion in the following law:
Two or more employees can be compared on the basis of
productiveness only when they are allowed to produce
under conditions which will encourage them to develop to
their fullest capacity.
It may be objected that the three conditions outlined
here as essential to a comparison of individuals are too
idealistic, too theoretical, too far in the future for imme
diate application. As a matter of fact, they have already
been realized. They are not theories but actualities. The
great industrial development of the age has been the
division and standardization of productive processes. All
operations are being broken down into their elements, and
instead of one man performing a hundred different opera
tions on a single product, as in time past, we now have one
hundred men performing exactly the same operation on a
single part of the product. In this phenomenon, we have
the fulfillment of the conditions indicated in the first two
laws. The third condition is fulfilled in the generally
accepted piece-work principle. These three conditions,
namely, the standardization of operations, tools, and
rates—already carried out to an enormous extent—are
likely to be realized still more extensively. There is no
prophesying what their scope will be in the coming in
dustrial period.