Full text: Procedures in employment psychology

JOB ANALYSIS 
ical and routine. The other type is characterized by variety 
and calls for the use of intelligence in meeting new situ- 
ations. Many jobs combine both types of work. 
Routine work is illustrated by the following quotation 
from Link describing the duties of a shell inspector (101, 
pp. 24-25). 
The work of inspecting shells was done at a table like an 
upturned shallow box. Upon this hollow table was dumped a 
large box of brass shells, not yet loaded, and all of exactly the 
same kind. The work of each girl was to inspect these shells and 
throw out those that were defective. In doing this a girl would 
first gather up a large handful of shells, as many as could be 
piled in one hand, being careful to have all of them pointing in 
the same direction. Then she would put both hands around the 
shells and turn them all up so as to expose their insides. She 
would then look down into every shell for dents, scratches, stains, 
and other very minute defects. When any such defect was dis- 
covered, the shell was skilfully extracted from the pile and thrown 
into one of three or four appropriate scrap boxes. The entire 
handful was then turned over, and the head of every shell exam- 
ined for various defects. The shells were then held in a hori- 
zontal position on the left hand, and allowed to roll from the 
pile into the right hand. Each shell, in the process of rolling from 
one hand into the other, exposed its lateral surface and was 
closely scrutinized for scratches, oil dents, stains, and other 
defects. The good ones were taken in the right hand and dropped 
into a pocket at the right side of the table, through which they 
fell into a box below. 
The second type of work is illustrated by the following 
analysis of the duties of an assistant buyer in a department 
store (112, pp. 32-34). 
ASSISTANT BUYER 
The duties as listed here are arranged in the order of importance. 
(The masculine pronoun is used throughout for uniformity.) 
A. DUTIES—SUMMARY 
1. Regular and Primary Responsibilities 
[. Merchandising the stock.—He is responsible under 
the supervision of the buyer and within the rules 
to so merchandise the reserve and forward stocks 
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