MAJORITY REPORT.
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avail themselves of such facilities. Beyond this, there is a
certain amount of evidence that many insured persons are
reluctant to go to the out-patient departments, as a charity, while
they would not hesitate to avail themselves of the same specialist
services if included in medical benefit, as they would then feel
that they had a full legal and moral right to receive these services
when needed. Some are deterred by the crowded state of the
out-patient departments and the long time they may have to
wait for attention. Others are deterred by the charges made.
Again, some of the insured persons whose income brings them
near the limit of insurability, prefer, when specialist advice is
necessary, to emploly the specialist privately, thinking that in this
way they will receive more careful attention than if they obtained
gratuitous advice.
975. It is clear that under existing conditions many insured
persons do not obtain from the out-patient departments the
specialist treatment that is needed, and, in respect of those who
do, the attending practitioner frequently does not obtain the
second opinion on diagnosis or treatment which is desirable in
the interest of his patient.
(GENERAL, CONDITIONS FOR THE NEW SCHEME.
276. .1f expert out-patient services are to be provided as part
of medical benefit, it is necessary, in the first place, that’ these
services should be sufficiently accessible in all parts of the
country, specialists being employed to attend at frequent intervals
in central places in those districts in which there are at present
no physicians or surgeons who possess the necessary qualifica-
tions. Further, travelling expenses of insured persons referred
to specialists under the scheme should be defrayed as part of the
service. These two provisions would not add a relatively large
amount to the cost of the scheme, and would remove the present
deterrent effects of distance.
277. Taking all these matters into consideration, we come to
the conclusion that the new system should be built up, not by
way of supplementation of the existing out-patient work of the
hospitals, but as an independent scheme organised effectively
throughout the whole country, providing for the closest consulta-
tion and reciprocal communication between the general prac-
tioner and the specialist, and giving the title to the service
to all insured persons as part of the consideration for which they
are paying their compulsory contributions.
278. Under such a scheme, there would be laid upon the
Insurance practitioner an obligation to refer a case for specialist
advice and treatment when the circumstances rendered such a
course appropriate. He would also have to furnish a statement
of the history and the present condition of the patient, as known