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THE MODEL STOCK PLAN
he buys, and he has time enough to finger through the bills
to see what he has found it necessary to reorder. So, by
memory and close contact he can keep: track of what he
sells first and in largest quantities. His method is good.
But let the store get bigger. The buyer of a department is
no longer the proprietor pressed by the necessity of meeting
the store’s bills. Pride in his own opinions, delight in special
kinds of merchandise, or some other guiding motive may
supplant in some degree the fundamental need of buying
only what customers want to buy.
This man puts in his sample lines for a first showing.
Some of the samples sell quickly. In the press of affairs
perhaps the buyer forgets that he ever had them. By the
way they sold out, they appeared to be popular. But when
the buyer comes to decide where he will bulk his orders,
he often chooses to an indefensible, unadmitted degree from
the stock that is left; in other words from that which did
not sell so quickly. I have known this very thing to happen
often. Frequently, the buyer does remember some sample
that sold quickly. Frequently, his memory may be refreshed
when he goes to the manufacturer to buy.
At best, however, this method is uncertain. Very likely
the buyer will reorder at least some styles for which his
customers have shown no great liking. Some of the others
that they chose first he will fail to reorder. Very often he
will make his first purchases in too large quantities, with
clever advertising and skilful salespeople will force their sale,
and then, because he has sold a quantity of them, proceed
to reorder them even though they are really not the best that
the market affords nor in the long run the most satisfactory
to the customer. That is not the best buying.
The yellow-ticket method is designed to prevent these
mistakes. It operates as follows:
We go into the market. From all the manufacturers’
samples we pick out what experience teaches us to buy. We
send these first purchases to the store, in small lots and often
in single pieces only, and put on one piece of each lot a
yellow ticket, which means “this piece is not to be sold.”