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EMPLOYMENT  PSYCHOLOGY

These  items  refer  to  qualities  in  the  applicant  which  are  to
be  determined  either  by  observation  or  through  questions.
The  former  are  enumerated  and  discussed  in  the  chapter
on  Observation.  The  latter  are  as  follows:
Willingness  to  Work:  Past  record  good  Wants
this  kind  of  work  Passive  Plas  tried  other
things  and  not  liked  them  Poor
Knowledge  of  Work:  Years  experience  at  it  Well
trained  Fair  None  at  all
Loyalty:  Stands  by  all  former  first-class  employers......
Moderately  good  Poor,  but  thinks  well  of  us......
Leam  Work:  Booster'.....  Knocker  Neutral.
Sobriety:  Total  abstainer  Temperate  Periodic ­
  drinker  Moderate  drinker  Hard
drinker
Desire  to  Improve:  Correspondence  schools  Night
schools  Other  study  Ambitions
Stability:  Longest  period  in  one  place  Chronic
floater
Among  the  above  items  there  are  many  which  are  very
important  and  about  which  valuable  information  may  be
obtained  either  through  observation  or  through  asking
questions.  However,  the  value  of  the  information  obtained ­
  through  asking  questions  on  these  points  will  be
directly  in  proportion  to  the  value  of  the  questions  which
are  asked.  In  the  first  place,  it  must  be  remembered  that,
on  some  of  these  subjects,  it  is  to  the  interest  of  the
applicant  to  color  the  truth  to  his  own  advantage.  Take,
for  instance,  the  item,  willingness  to  work.  If  the  interviewer ­
  asks:  “Are  you  willing  to  work?”  or  “Do  you
like  to  work?”  is  there  any  applicant  who  would  answer:
“No.  I  only  want  a  job?”  It  is  not  very  likely.  The