Full text : Employment psychology

THE  VESTIBULE  SCHOOL

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servation,  and  certain  very  significant  moral  qualities
can  be  detected.  For  example,  the  instructor  may  find
that  a  pupil  is  very  impatient  under  instruction,  a  quality
which  augurs  badly  for  future  usefulness.  Or  a  pupil  may
betray  signs  of  impatience  with  her  work,  such  as  tearing
up  sheets  upon  which  she  had  made  a  mistake,  banging  at
her  typewriter,  answering  sharply,  etc.  She  may  show
signs  of  inattention  and  constantly  repeat  mistakes  which
have  been  pointed  out  to  her.  It  may  be  discovered  that  a
pupil  has  certain  objectionable  habits  which,  if  not  eliminated, ­
  will  create  havoc  among  the  girls  or  men  in  the
main  office.  She  may  frequently  be  late  in  arriving,  or
consume  too  much  time  in  personal  attentions.  These
and  a  hundred  other  negative  qualities  may  appear  during
this  period,  and  every  one  of  them  is  a  source  of  labor
turnover.  However,  under  the  special  conditions  of  the
vestibule  school,  these  traits  may  be  discovered  in  time,
and  at  the  hands  of  competent  instructors  many  corrections ­
  can  be  made.
If  an  individual  is  incorrigible,  that  fact  can  be  ascertained ­
  and  the  pupil  dropped.  One  of  the  great  sources  of
difficulty  in  the  present  day  large  organization  is  the
presence  of  driftwood;  that  is,  incapable  employees  who
have  slipped  past  the  employment  manager  and  obtained
positions,  and  whom  the  office  heads  have  not  the  heart
to  discharge.  The  writer  has  seen  numerous  instances  of
this  kind.  Such  employees  are  often  sent  from  post  to
post  in  the  organization,  a  constant  source  of  trouble  not
only  to  their  superiors  but  to  themselves.  Finally,  some
merciful  chance  does  for  the  organization  what  should
have  been  done  at  the  outset.  The  employee  either
happens  to  light  on  some  congenial  work  or  gives  up  in
despair.  Even  if  the  tests  fail,  the  vestibule  school  is
            
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