Full text : Employment psychology

THE  MEASURE  OF  COMPARATIVE  PRODUCTIVENESS  3I3
breakdown  or  hold-up  in  production  processes.  Among
the  latter  is  all  time  lost  through  tardiness,  all  time  lost
through  illness  or  any  other  involuntary  cause  and  all
absences  due  to  voluntary  causes.  To  the  second  part
of  this  provision  many  objections  are  sure  to  be  raised.
What  if  the  cars  are  snowed  in  or  a  train  wrecked?
What  if  a  relative  dies  or  a  friend  is  married?  How  can
a  worker  be  held  responsible  for  time  lost  through  illness  ?
As  a  matter  of  fact,  a  certain  allowance  ought  to  be  made
to  every  worker  for  absences  due  to  reasons  similar  to
the  above.  Nevertheless,  all  absences,  whether  voluntary
or  involuntary,  detract  from  a  worker’s  productiveness
and  must  therefore  be  charged  to  his  account.  Of  two
workers,  one  of  whom  lives  near  by  and  is  always  regular
in  attendance,  and  another  who  lives  far  away  and  is
therefore  frequently  delayed  by  transportation  tie-ups  or
is  frequently  out  because  of  illness,  the  former  should
unquestionably  have  preference.  Another  advantage  of
charging  all  absences  in  class  two  to  the  worker  is  that  it
relieves  the  foreman  or  superior  of  the  unpleasant  and
undesirable  task  of  deciding  which  absences  should  be
excused  and  which  not.
The  formula  for  computing  attendance  percentage  on
the  basis  outlined  above  is:  Hours  actually  worked  plus
the  number  of  hours  lost  through  the  company’s  fault,
divided  by  the  number  of  hours  scheduled.  For  instance, ­
  if  the  working  schedule  is  forty-eight  hours  a
week  and  the  worker  is  out  a  half  day  or  four  hours  on
account  of  illness  or  personal  business,  and  loses  in  addition ­
  a  half  day  or  four  hours  through  lack  of  materials,
his  attendance  percentage  for  the  week  is:  forty-four  (that
is,  forty  hours  plus  only  the  four  hours  lost  by  the  individual ­
  on  the  company’s  responsibility)  divided  by  forty-
            
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