A  PRACTICAL  COMBINATION  OF  EMPLOYMENT  METHODS  34I
step  in  chronological  order,  in  the  exact  manner  in  which
it  would  occur  in  actual  practice.  When  an  applicant
appears  for  an  interview,  observation  is  inevitably  the
first  step.  It  matters  little  whether  the  candidate  makes
his  first  appearance  before  the  door  attendant,  the  employment ­
  interviewer,  or  the  employment  manager.  In
each  case  the  first  act  is  to  glance  at  the  individual,  make
a  general  estimate  of  his  appearance,  and  then  make  a
mental  reservation  as  to  the  general  kind  of  work  for
which  he  will  apply.  In  large  organizations  it  is  frequently
desirable  to  make  a  rough  classification  of  applicants  as
they  enter,  largely  for  convenience  in  handling  the  various ­
  types  of  applicants.  Obviously,  the  preliminary
classification  will  depend  entirely  upon  the  nature  and
size  of  an  organization,  the  variety  of  its  workers,  and
other  local  factors.  The  initial  division,  which  is  frequently ­
  made  by  a  door  attendant  or  high-class  clerk,
greatly  facilitates  the  subsequent  task  of  taking  applications ­
  and  holding  interviews.  A  large  manufacturing
concern,  for  instance,  may  wish  to  divide  its  applicants
into  four  groups,  those  applying  for  office  or  sales
work,  unskilled  laborers,  semi-skilled  workers,  and,  finally,
highly  skilled  workers  such  as  tool  makers,  electricians,
carpenters,  and  all  such  as  have  a  distinct  craft  or  trade.
Laborers  and  semi-skilled  workers  are  often  unable  to
talk  English  fluently,  or  indeed  at  all,  and  it  is  therefore
desirable  to  have  an  interviewer  who  can  understand
several  languages  and  also  a  clerk  who  can  make  out
application  blanks  for  those  who  can  not  write;  whereas,
office  workers  and  the  more  highly  skilled  workers  will
naturally  be  able  to  make  out  their  own  application
blanks  and  will  have  to  be  interviewed  much  more  carefully ­
  than  those  in  the  other  two  classes.