THE MORE-PROFIT TIME TO SELL 127
customers’ judgment on them before our competitors have
found out the same thing and placed their orders, with the
consequence that manufacturers have become busy and
desirable goods and materials have become scarce. The
date, therefore, should be early, but not so early that it fails
to accomplish its purpose effectively. In other words, the
quicker we can get a new style or a new kind of goods to our
customers and the more we can outdo competitors in the
first showing the better off we are. If there are any limita-
tions to that, they are exceptions which prove the rule.
But—and this is important—we should not be tempted
into making too much of our first-showing advertising before
we are really ready with merchandise to fill calls and before
our customers are ready in sufficient numbers to buy. If
we disappoint people and rouse their expectations without
being able to satisfy them, we shall lose sales at the time, and
many of these people may lose faith in us and not come back.
To review the process of building up a complete stock by
this plan, we go into the market and choose the best samples
we can; put yellow tickets on one piece of each lot in order
that when the time for ordering in quantity arrives, we may
have at our service the judgment of our customers on our
preliminary purchases; reorder in small quantities those items
for which customers have placed some orders; and later
reorder in larger quantities the more popular pieces. Thus,
gradually, we come in a systematic way to have a complete
stock based not on guesses but on what customers have shown
they want. This is the stock which will sell most profitably.
Now, if we always had three months or so to devote to this
work before we came to the time of largest demand, we could
do it all fairly easily. However, at best the time between
the different dates on the selling calendar is very short.
One of the difficult problems is the necessity for acting
decisively and yet correctly in so short a time. We must
work quickly.
It is to our interest. as far as the approaching season is
concerned, to have our first showing date as early as possible.
But we must time it nicely. It must not come so early that