Employment psychology

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Monograph

Identifikator:: 1028407564

URN:: urn:nbn:de:zbw-retromon-47263

Document type:: Monograph

Author:: Link, Henry Charles; Thorndike, Edward L. http://d-nb.info/gnd/118802127

Title:: Employment psychology

Place of publication:: New York

Publisher:: MacMillan

Year of publication:: 1924

Scope:: 1 Online-Ressource (XII, 440 Seiten)

Digitisation:: 2018

Collection:: Economics Books

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Document type:: Monograph

Structure type:: Chapter

Title:: Part III. Selection and retention

Collection:: Economics Books

THE MEASURE OF COMPARATIVE PRODUCTIVENESS 303 facturing establishments all defective work is rejected or sent back to the responsible worker for repairs. In this way, the quantity of a man’s work is made directly depend ent on its quality. By comparative productiveness we mean both the quantity and quality of work produced by an individual in comparison with other workers. Another factor which enters into the productiveness of an individual is attendance. A worker may be a very fast and careful operator or mechanic, but if he is out for a day or two days at frequent intervals, his work stands idle and his productiveness may fall below that of another worker not quite so fast but more regular in attendance. At tendance is also a very good index of many other qualities essential to a good worker such as loyalty, health, indus try, habits, and so forth. Indeed, the matter of attend ance is now generally recognized as one of the most serious of all personnel and production problems. The question will undoubtedly be raised at this point: But what of honesty, patience, dependability, cleanliness, good moral habits, term of service, religious convictions, loyalty, and a host of other qualities just as important if not more so than mere ability to produce? We often find these qualities mentioned on interview and personal-record cards, and attempts are frequently made to describe workers in such terms. However, closer analysis will demonstrate that all of these factors enter into the pro ductiveness of an individual. The worker who is loyal, industrious, and steady, will show it by producing more work than the one who is not. The employee who is neat, conscientious, and honest, will produce better work than the man who does not possess these qualities. In deed, it is very difficult if not impossible to attribute such qualities to a worker except on the basis of comparative

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