EMPLOYMENT PSYCHOLOGY
I92
that records of this kind are frequently available, es
pecially in the case of piece-workers. Such records, in
spite of the varying conditions of production and manage
ment which may tend to destroy their impartiality, are
far more reliable and uniform than any other record which
can be obtained. The personal opinions of foremen, in
structors, or other superiors are at all times a poor sub
stitute for such an objective-production record. However,
the higher we go in the scale of work the less likely are we
to find workers doing the same kind of work under con
ditions which make it possible to measure and compare
their relative output or production. Imagine trying to
estimate and compare the work of the manager of one
department with that of another. Manifestly, it is im
possible to make such a comparison except in the most
general terms, and in terms of personal opinions rather
than in terms of an impersonal measure of units of work
actually produced.
These three conditions, therefore—first, the necessity
for dealing with work which the psychologist can under
stand, secondly, the necessity of trying preliminary tests
on a large group engaged in the same kind of work, and
thirdly, the necessity of an objective or impersonal measure
of the work—set a distinct limit to the scope of psychologi
cal tests, particularly with regard to the selection of big
men. Psychologists, in their eagerness to live up to all
the demands which have been put upon them, have some
times hesitated to admit this limitation. They have
allowed themselves to be credited, by the too interested
friends of psychology, with a technique which enables
them to select men for higher types of work. No one,
more quickly than the employment manager, will recog
nize the inadequacy of this technique when it is given