256
EMPLOYMENT PSYCHOLOGY
There are several serious objections to this kind of job
analysis. To begin with, it is not job analysis at all but a
kind of thinly disseminated character analysis. Anybody
can make a hasty tour of inspection, gather a superficial
knowledge of a number of jobs, and then describe them in
such comprehensive terms as those just enumerated. In
the next place, these qualities are so general and vague
that they mean very little when tied up with a particular
job. Any number of jobs can be described equally well
by such words and phrases as industry, patience, accu
racy, application, routine temperament, loyalty, static,
and so on. But these words mean little or nothing at all as
they stand. They are detached and theoretical. Pa
tience as such, for instance, is an abstract and meaningless
quality. A man may be very patient in one way and very
impatient in another. A tool maker may be patient in
watching a slow and very important cut but very im
patient with his family or his foreman. Therefore, it is
useless to call for a man of patience unless it is possible to
distinguish between different kinds of patience and then
specify which kind is desired. The same thing may be
said of every one of these general qualities. A man may
be very energetic or dynamic at one kind of work but very
lazy or static at another kind. Suppose a man asks for
employment in a position requiring marked initiative,
energy, and executive ability. The person conducting
the interview may decide that this applicant is possessed
of these qualities, and consequently recommend that he be
hired. The man is hired and set to work. After a few
weeks he discovers that his work is not at all what he
expected but is outside the scope of both his training
and desires. Instead, therefore, of developing initiative,
energy, and executive powers, he becomes plodding,